Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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App Support & Maintenance Services

App Support & Maintenance Services

Our app maintenance services and hosting support provide peace of mind that your app remains secure and continues to work effectively, 24/7.

SUPPORT PROCESS

KOceanSoft provides a warranty period after your app is launched. Once the warranty ends, we offer a comprehensive suite of app support services including operating system, device and browser compatibility maintenance. For example, we prepare for each major iOS and Android update and device release by performing a range of tests on your mobile app and fix any impaired or broken functionality as a result of the changes. For web apps, we provide a range of cloud infrastructure setups to suit specific needs.

App Maintenance

At KOceanSoft, we are experts in maintaining iPhone, Android and web apps throughout their lifecycle. The web and mobile digital environment is continually advancing. Browser and operating system updates are released regularly and new devices launched. KOceanSoft offers a warranty period, along with a comprehensive suite of app support services afterwards including operating system, device, and browser compatibility maintenance. We can tailor our app support services to your needs and also offer dedicated resources for future app enhancements.

Hosting Support

Our hosting support includes dedicated, shared and server less cloud infrastructure setups. Our local team provides customizable support and maintenance for our hosted applications. Ranging from operating system and server software updates, backups and monitoring, we focus on fault-tolerance and security. 24/7. Our Sri Lanka-based app developers are experts in scalability, load balancing, and infrastructure monitoring-offering up to 99.9% uptime guarantee.

Security

We priorities the security of your mobile and web app and its underlying data. We leverage Open Source technology platforms to build your app and we apply security patches and version updates to these core platforms regularly throughout the year. We can provide hourly or daily backups and offer a range of secure environments to build and host your app to suit your needs. Our apps are hosted on  Web Services Cloud Infrastructure and upon request are available for third party security testing.

General Support

KOceanSoft has been providing exceptional client service and support. Our clients appreciate our flat structure, and access to our local team who are on-hand to ensure any issues with your web app or iPhone and Android app are resolved in a timely manner. We provide proactive account management to our clients including meeting with you regularly to provide industry insights, discuss the performance of your app, and work with you to enhance your app throughout its life.